Terms & Conditions
All orders are
subject to the following terms and conditions. These shall form part of any
between Party in a Box Direct Ltd. This does not affect your statutory rights as a consumer.
Party in a Box
Direct Ltd use the services of World Pay a leading online credit payment agency
software to keep your transaction private and protected. For further
information on transaction
security go to
Box Direct to the
buyer confirming acceptance of the buyer's order and upon no other event.
shall for the
avoidance of doubt be at the time the communication is 'sent' by Party in a Box
The completion of an
order form and payment for the products shall be deemed conclusive evidence
buyer agrees to be bound by these
conditions of sale.
Party in a Box
Direct Ltd will normally dispatch boxes within 7 working days of the order
being confirmed and
received, however during busy periods this cannot be guaranteed.
Delivery within the UK will normally be made within 4 to 5 working days of dispatch. However, please allow
up to 14 days for
Delivery within the
EC will normally be made within 5 to 10 working days of dispatch. Please allow
21 days for arrival.
Delivery to anywhere
else in the World will normally be made within 10 working days of dispatch.
up to 28 days for
deliveries, the buyer is regarded as the importer of record. If the buyer is
subject to additional
and/or taxes these are the sole responsibility of the buyer
SERVICES AND RETURNS
If you are not completely satisfied with your purchase we guarantee to exchange it or provide a refund, (less
the cost of
postage), whatever your preference. Once you have received the goods you have
days in which you
may contact us to reject the goods.
This 7 working day cancellation period starts the "day
after" the day
that the goods are received and we will provide a refund within 30 days of
receipt of the
When returning goods
to Party in a Box Direct Ltd, please ask your Post Office for proof of postage.
that we are only
able to refund postage costs for the return of goods when they are faulty.
On occasions even if the order was despatched on the day of receipt, the postal system may be unable to deliver
in time as the customer
has not allowed sufficient time to receive the goods. On these occasions ‘Party
in a Box
try and offer express postage, for which there will be an extra charge. When orders
need to be
cancelled as a
result of the customer allowing insufficient time for the order to be delivered
or if a customer
decides to cancel
their order before the items are despatched then ‘Party in a Box Direct
Ltd’ reserves the right
to charge an administration
fee to cover the costs of credit
card transactions, packing and packaging.
OR DAMAGE IN TRANSIT
When goods are lost or damaged in transit, Party in a Box Direct Ltd will replace the damaged
products or provide
a refund, which ever the buyer prefers.
We will make every effort to ensure that the
products which we supply to you, will be of satisfactory quality.
If you discover a defect in the quality of the
products you should notify us within 7 days of receiving your
order. If you do notify us of a defect in the
quality of the products and as a result of the defect, those products
are not of satisfactory quality, we will replace
the products free of charge or, if preferred we will give you a
full refund including the cost of returning the
goods to us.
communications should be directed to our Customer Service Dept, by email to
firstname.lastname@example.org, by fax
on +44 (0)1483 286792 or by phone on
(0)1483 282869, Monday to Friday from 08.00am to 3.00pm GMT (excluding
Holidays). Answer machine service also available 24 hours per day. Please quote
name and date of order during any correspondence.
appropriate bear the
CE mark. Products are suitable for use for children aged three years and above.
Party in a Box Direct Ltd reserves the right to make changes at any time and without notice in the materials,
and design of its products and such changes shall not affect the validity of
with the buyer
provided that such variations and modification do not adversely affect in any
the performance of
the products or the quality of workmanship or of materials used. Where there
a material change to
any product ordered by the buyer, Party in a Box Direct Ltd will endeavour to
buyer with a product
that is identical to that ordered or a product that is as far as is possible
similar to that
The buyer has the
option to accept or decline any replacement with a full refund given if any
All prices quoted on
the site are subject to alterations without notice to take account of
fluctuations in the
cost of labour and
materials and of alterations in rates of exchange and import duty which may
occur it the
manufacturing the products. All prices quoted include sales tax/VAT. Party in a
Box Direct Ltd shall
be entitled to
adjust the price to take account of any delay on the part of the buyer in
required to complete
his order or of any alteration made by the buyer to the specifications or other
by the buyer.
between Party in a
Box Direct Ltd and the buyer shall be governed in all respects by English Law.
dispute with Party
in a Box Direct Ltd regarding these Conditions of Sale or the supply of
products to the
buyer, the parties
shall submit to the jurisdiction of the English Courts.